Effective Date: November 8, 2025
Family Docs, Inc. dba ParentingDocs (“ParentingDocs,” “we,” “our” or “us”) provides a platform for users to collect, organize, store, and disclose information, including in connection with legal or other proceedings, with representatives or third parties.
ParentingDocs is committed to transparency in our processing of information. This Privacy Policy (“Privacy Policy”) describes how we collect, use, disclose, and protect information from and about you through our website parentingdocs.com and any other website or mobile application that links to this Privacy Policy (the “Site”), in connection with the ParentingDocs portal, and any other interactions (e.g., customer support, events, our social media pages, and other communications) that you may have with us (all of these offerings collectively referred to herein as the “Services”).
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
- SCOPE OF THIS PRIVACY POLICY
- THE INFORMATION WE COLLECT
- HOW WE USE YOUR INFORMATION
- LEGAL BASES FOR USE OF YOUR INFORMATION
- DISCLOSURE OF YOUR INFORMATION
- RETENTION OF YOUR INFORMATION
- YOUR RIGHTS AND YOUR CHOICES
- THIRD PARTY LINKS AND FEATURES
- INTERNATIONAL USERS
- HOW WE PROTECT YOUR INFORMATION
- CHANGES TO OUR PRIVACY POLICY
- CONTACT US
1. SCOPE OF THIS PRIVACY POLICY
Please note that this Privacy Policy applies where ParentingDocs is a “data controller” of your information. This includes when we collect information from and about visitors to and users of our websites and our mobile application, including those who have an Account with ParentingDocs and/or have been invited to use the ParentingDocs Services by a ParentingDocs user or marketing partner (collectively “Users”) and referred to herein as “you.”
2. THE INFORMATION WE COLLECT
We collect, store, and use certain information from or about you for the purposes described below.
INFORMATION YOU PROVIDE TO US
We collect a variety of information that you provide directly to us. For example, we collect information from you through:
- Your registration to use the Services or creation of an Account;
- Your use of the Services, including any uploads to the platform, such as notes, video or audio recordings, photos, contacts, legal documents, and other file types or any entries into ParentingDocs products, including but not limited to calendar, evidence, annotations, etc. (collectively “Materials”);
- Your participation in product demos and webinars;
- When you access other’s content or Materials through ParentingDocs;
- Your communications with our support and other internal teams (e.g., when you email, video chat, open a support ticket, file a feature request, including for customer support)
- Requests or questions you submit to us via online forms, email, or otherwise
- Your participation in surveys, research, sweepstakes, or contests
- When you communicate with us, including through forms and forums on the Services such as by signing up for newsletters.
The types of data we collect directly from you include:
- Name
- Log-in credentials or other authentication information (to authenticate your use of the Services)
- Documents and other Materials
- Any other information you choose to directly provide to us or store in your documentation portal in connection with your use of the Services
INFORMATION WE COLLECT THROUGH AUTOMATED MEANS
We may automatically collect personal information from you and your devices when you visit or use our Services, including when you visit our websites or apps without logging in. For instance, we collect metadata regarding the device used to access the Services, such as: the device name; relevant operating system type; host name; IP address; user agent (where applicable); language settings; date and time of access to the Services; logs describing connections and containing statistics about data sent to and from other devices; and version of the Services you installed.
We also collect other information relating to a user’s activity such as user IDs, pending account data, message data including number, size, type, and author; ParentingDocs and membership history. This information is needed to provide the Services to you.
To collect information on the Services, we and our service providers may use “cookies” or similar tools that track, measure, and analyze the behaviors and usage patterns of our users. Cookies are small data files that can be stored on your browser and device so we can recognize you when you return. We use cookies for analytics purposes, to deliver certain features of the Services, to help us understand how users engage with the them, and to improve your experience. You may set your web browser to notify you when you receive a cookie and to accept or refuse certain cookies. However, if you elect not to accept cookies, some functionality and areas of the Services may be restricted. To learn how to manage your cookies, please follow the instructions from your specific browser, or if accessing the Services via a mobile device, refer to the manufacturer’s instructions.
INFORMATION WE COLLECT FROM OTHERS
From time to time, we may collect information about you from other sources, including partners, for other purposes that we explain to you at the time of collection, to the extent permitted by applicable law. We use this information to supplement the information that we collect directly from you in order to better understand your individual or our collective users’ interests and to be able to provide users with more relevant information, and to improve our analytics.
When you “like” or “follow” us on Facebook, LinkedIn, Twitter, or other social media sites, we may collect some information from you including your name, username, email address, and any comments or content you post relevant to us.
3. HOW WE USE YOUR INFORMATION
We use your information for various purposes depending on the types of information we have collected from and about you, to:
- Provide you with access to and to administer our Services
- Respond to your requests for information and provide you with more effective and efficient customer support
- Contact you by email, postal mail, or phone with news, updates, information, promotions, or surveys relating to the Services or other services that may be of interest to you, in accordance with applicable legal requirements related to such communications
- Customize the content you see on our Services
- Engage in analysis and research regarding use of the Services and improve our Services
- Secure our Services and resolve technical issues being reported
- Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
- Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others
Aggregate/De-Identified Information. We may aggregate and/or de-identify information collected through our Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use such information for any purpose, including without limitation for research, and may also disclose such data with any third parties, including our third-party partners.
4. LEGAL BASES FOR USE OF YOUR INFORMATION
The legal bases for using your information as set out in this Privacy Policy are as follows:
- Where we need to perform the contract we are about to enter into or have entered into with you for the Services
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
- Where we need to comply with a legal or regulatory obligation.
- Where we have your consent to process your information in a certain way
ANALYTICS AND ADVERTISING
ANALYTICS. We may use third-party web analytics services on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent third-party web analytics services from using your information for analytics, you may use the analytics consent management tool by emailing us using the Contact Us information below. If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
ONLINE ADVERTISING. In using the Services, we allow select third party advertising technology partners to place cookies or other tracking technologies on the browser of your device. These third parties (e.g., ad networks and ad servers) may use this information to serve relevant content and advertising to you as you browse the Internet, and access their own cookies or other tracking technologies on your browser to assist in this activity. If you are interested in more information about these online advertising activities, and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs.
We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. Please note that if you use these mechanisms, you may still see advertising on the Internet, but it will not be tailored to you based on your online behavior over time.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our Services for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
5. DISCLOSURE OF YOUR INFORMATION
We and you may disclose your information for the following purposes:
HOW YOU DISCLOSE YOUR INFORMATION
As a user of ParentingDocs Services, you may disclose the information you upload or enter into the Services according to applicable law. ParentingDocs seeks to facilitate the storage and transfer of information by users, including in connection with legal proceedings. Users should proceed with caution when providing other individuals with access to information stored on ParentingDocs to ensure only those intended by the user may access and use Materials or other user information. Depending on the permissions a user grants another person, another person may have the ability to use, publish, display, modify or duplicate Documents or other user information.
HOW WE DISCLOSE YOUR INFORMATION
- Service Providers. We provide access to or disclose your information to select third parties who help us deliver our Services or perform services on our behalf, including advertising and marketing, content and features, analytics, research, customer support, data storage, security, web hosting, fraud prevention, and legal services.
- Protection of ParentingDocs and Others. By using the Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by applicable law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) enforce any contracts with you; (b) respond to claims that any content violates the rights of third parties; (c) protect the rights, property or personal safety of ParentingDocs, its agents and affiliates, its users and/or the public; and/or (d) comply with appropriate legal process, including from law enforcement (e.g. a subpoena or court order).
- Business Transactions. In accordance with applicable legal obligations, your information may be provided to third parties in connection with a merger or acquisition (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of ParentingDocs or our assets, or as part of a corporate reorganization or stock sale or other change in corporate control or fundamental business change, including for the purpose of determining whether to diligence, proceed or continue with such transaction or business relationship.
- Otherwise with Your Consent or at Your Direction. In addition to the disclosures described in this Privacy Policy, we may disclose information about you with third parties whenever you consent to or direct such disclosure.
6. RETENTION OF YOUR INFORMATION
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
7. YOUR RIGHTS AND YOUR CHOICES
You have certain rights with respect to your information as further described in this section.
YOUR LEGAL RIGHTS
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contact Us” section below at any time. Your local laws (e.g., if you are a citizen or resident of the European Economic Area or California) may permit you to request that we:
- provide access to and/or a copy of certain information we hold about you
- update information which is out of date or incorrect
- delete certain information that we are holding about you
- restrict the way that we process and disclose certain of your information
- revoke your consent for the processing of your information
We will consider all requests and provide our response within the time period stated by applicable law and as otherwise required by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request. To submit a request, please contact us using the information in the “Contact Us” section below.
MARKETING COMMUNICATIONS
If, in accordance with applicable legal requirements, we send you marketing communications regarding our Services or the services of third parties that we believe will be interesting to you, you can ask us to stop sending such communications at any time by contacting us using the information in the “Contact Us” section below at any time. In our marketing email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and disclose certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain transactional emails from us, such as those confirming your requests or providing you with updates regarding our legal terms.
8. THIRD PARTY LINKS AND FEATURES
The Services may contain links to third-party websites and features. If you choose to visit these sites and use their services, please note that we are not responsible for their content or privacy practices. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites, and not this Privacy Policy. We urge you to read the privacy policies of these third parties.
9. INTERNATIONAL USERS
Your information is maintained and processed by us and our third-party service providers in the United States, and may also be maintained, processed, and stored in other jurisdictions that may have different data protection laws than those in your country of residence. In the event that your information is transferred in these ways, please note that we comply with applicable legal requirements governing the transfer of information across borders. By using the Services, you agree to and acknowledge these transfers.
10. HOW WE PROTECT YOUR INFORMATION
ParentingDocs takes a variety of technical and organizational security measures to protect the information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to us online. If you become aware of or suspect any unauthorized use of your ParentingDocs account, please contact us immediately using the information in the “Contact Us” section below.
11. CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, or advances in technology. We will make the revised Privacy Policy accessible on the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document. If we make a material change to the Privacy Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
12. CONTACT US
ParentingDocs welcomes your comments and questions regarding this Privacy Policy and the collection and use of your information. If you have questions or concerns, please email us through our contact form.