Published 11/09/2025
ParentingDocs works with trusted service providers to help deliver and support our Services. Each provider processes data only on our behalf and under a written agreement that limits use to the purposes described below. This list may be updated as vendors change. Significant changes will be reflected by an updated effective date at the top of this page.
| Provider | Purpose of Processing | Location |
|---|---|---|
| Google LLC | Cloud infrastructure, AI (Gemini), and website analytics (Google Analytics). IP anonymization enabled; advertising features disabled. | United States |
| 10Web.io | Website hosting, uptime monitoring, and performance optimization for ParentingDocs.com. | United States / EU |
| Cloudflare, Inc. | Content delivery network (CDN), DDoS protection, and security. | United States |
| Anthropic PBC (Claude) | AI text generation and analysis for message drafting. API data not used for training general models. | United States |
| LangChain / LangSmith | Model orchestration, tracing, and performance evaluation. Stores limited conversation data for debugging and QA. | United States |
| HelpScout, Inc. | Customer support and help documentation portal. Stores support tickets and related communications. | United States |
| Automattic, Inc. (Akismet) | Spam detection and comment filtering on ParentingDocs.com forms. | United States |
| Stripe, Inc. | Payment processing for subscriptions and billing. | United States |
| WooCommerce (Automattic) | E-commerce and subscription management for ParentingDocs accounts. | United States |
| Upwork Contractors (Ukraine) | Software development and technical QA. Access limited to necessary project data under NDA. | Ukraine |
| Email / DNS Providers (e.g., Google Workspace, Cloudflare) | Email delivery, DNS, and domain management. | United States |